Build the AI
lead and intake system
Bring website build, AI phone reception, and AI live chat together into one system — capture more inquiries with fewer missed calls and repeated chats.
A customer calls — how does the AI answer?
Listen to a simulated call and see how the AI understands the customer's needs, captures the key details, and transfers to a human when needed.
Not your old-school voicemail bot
The AI doesn't just read a script — it understands the caller, asks the right questions, answers by your business rules, and hands off to a human whenever it matters or gets complex.
Handles English & Chinese
Mandarin callers get a natural conversation; English calls are fully handled too — inquiry, info capture, and transfer — so no one is lost over language.
Pins down the key details
When a caller leaves things out, the AI keeps asking — the need, their name, phone, timing, and other essentials.
Knows what to say — and what not to
Set your service scope, pricing rules, and off-limits topics in advance; when it's unsure, it won't over-promise.
A human steps in when needed
When a caller asks for a person, the question is complex, or you'd rather handle it yourself, it transfers straight to your phone.
Keeps improving after launch
We keep adding scripts, FAQs, and business rules based on real calls — so reception fits your business better over time.
Everything above can be configured to your industry, services, and call flow.
Bring AI into your business —
and actually run it
From understanding how your industry actually runs, to refining after launch on real data, every step is shaped around your business.
Understand your call scenarios
No one-size templates. We map what your callers ask, when calls get missed, and which ones must reach a human — then decide how AI answers.
- Map your most common call questions
- Pinpoint busy / missed-call windows
- Define what must transfer to a human
// industry profiles
6 verticalsLocal Services
Home services · beauty · repair
Professional Firms
Legal · accounting · consulting
Healthcare / Clinics
Booking · after-hours coverage
Real Estate / Insurance
Lead capture and follow-up
Ecommerce / Retail
Repeat questions and support
SMB Support Teams
Start small, expand gradually
Configure your reception scripts
Turn your pricing, plans, FAQs, and reception rules into a tailored script — so the AI answers accurately and never over-promises.
- Pricing / FAQ / flow consolidated once
- Edit anytime, version-controlled rollback
- Bilingual EN / ZH conversational output
// knowledge base
aflame.knowledge
Pricing & Plans
Tiered options and how each fits different customer segments.
FAQ Library
Standard answers on delivery, tech, payment, and post-launch support.
Reception Scripts
First inquiry, price objection, and human handoff playbooks.
Connect a number, start answering
We assign you a dedicated number — or pick and buy your own in the dashboard; once it's set you can start taking calls the same day, with instant alerts and one-tap human handoff.
- We assign a number, or self-serve in the dashboard
- Start answering the same day
- High-intent alerts + seamless handoff
// connect a number
liveWe give you a dedicated number
Or pick & buy one in your dashboard
+1 (323) ••• ••••
Connected · answeringKeep improving from real calls
Every call is visible — summaries, leads, busy hours. Refine scripts and rules from real feedback so it gets sharper over time.
- Call summaries + captured leads
- Answered / lead / conversion dashboard
- Iterate scripts and rules from real calls
// last 30 days
Call dashboard
Answered
176
Leads
63
High-intent
28
Before you start, a few things to know
Yes. The AI runs on a voice model that handles Mandarin, Cantonese, and English in the same conversation — Cantonese-speaking callers get Cantonese, English-speaking callers get English, and it follows along even with an accent. Try it live right here:
It introduces itself first — "Hi, I'm the AI receptionist for [your company]" — then talks with the caller like a person would: it follows what they need, proactively gets their name, phone, and request, and answers by the pricing and rules you set. When something's unclear or the caller wants a person, it transfers straight to your phone. The voice, pacing, and how it handles interruptions all feel close to a real person — natural, not robotic.
Your number can take calls the same day — we assign you one (or you pick your own in the dashboard), connect it, and it's ready to ring. The full reception script and knowledge base usually take 3–5 business days to dial in: you send us your price list, common questions, and how you operate, and we turn that into the AI's knowledge base — scripts, hand-off rules, and notifications all configured. We handle the setup for you; no technical work on your end.
Live captions and conversation summaries live only in your own dashboard (aflameai.com/en/portal), encrypted the whole way. We don't resell your data or build profiles from it. The names, phone numbers, and requests your customers leave are always there for you in the dashboard.
If you're not satisfied within 14 days of going live, we'll re-optimize and reconfigure it for free first; if it still falls short of what we agreed on after that, we'll refund the subscription you've paid (first month for monthly plans, the paid year for annual plans). Neither monthly nor annual plans lock you into a long-term contract — you can cancel renewal anytime and billing stops at the next cycle. Note: the one-time setup fee (scripting, knowledge base, integration testing) covers technical work already done, so it isn't refundable after launch.
AI Phone Reception — simple, clear pricing
Monthly subscription, cancel anytime; every plan includes call minutes, with overage billed per minute.
Starter
Solo shops · independent studios
120 call minutes / month
- 24/7 AI answering, Chinese + basic English
- Call summary emailed to you
- Live caller alerts, AI-to-human transfer
Growth
Small teams · multi-location front desks
500 call minutes / month
- Everything in Starter
- Auto EN/ZH switching + caller intent scoring
- Booking / quote / transfer / complaint routing
- Caller profiles + spam block + daily report
Pro
Multi-location brands · agencies
1500 call minutes / month
- Everything in Growth
- Up to 3 numbers + multi-department transfer
- Custom keyword-to-human handoff
- Monthly script tuning + dedicated PM
Annual billing saves about 2 months; a one-time setup fee covers us configuring your scripts and knowledge base.
Let AI answer every call for you
Start with AI Phone Reception — see how many calls it catches and how many customer leads it organizes for you.
Scan the code or search the WeChat ID to add us
Try it free, then decide
Hear a live demo of the AI taking a call first — only pay once you're happy, nothing if you're not.
No disruption to how you work
We give you a number, or you pick your own; the AI starts by covering busy lines, missed calls, and after-hours — phased in at your pace.
A human can step in anytime
For high-intent customers or complex questions, the AI hands off to you or your team to follow up.