AI Phone Reception

Never miss another customer.
Let AI answer your phone.

It understands what callers need, captures the lead, and sends their details to your phone the moment the call ends.

On duty 24/7 · seamless Mandarin/English switching · from $59/month, live in as little as 3 business days.

Talks like a real person
Mandarin/English on the fly
Auto-generated call summaries
AflameAI · Demo Center

Experience a real AI phone reception

Enter your number and we'll send a one-time code. Once it's verified, the AI demo call rings your phone right away.

+1

By tapping "Send code" you agree to receive the one-time SMS code needed for this demo, to receive one AI demo callback after verifying, and one demo summary text afterward (reply STOP to opt out).

Your number is used only for this demo, never for marketing outreach.
Don't want to fill out a form?

Just call us or add us on WeChat instead.

Call us

(323) 880-3888

Tap to call · AI answers 24/7, can hand off to a human instantly

Aflame AI WeChat QR code

WeChat

AflameAI

Scan the QR code or search for our WeChat ID to add us

30-second overview

In 30 seconds,
see what AI phone catches for you.

A short clip that runs through the core points. After it, you can preview the voices and hear a real call demo below.

Preview the AI reception voice

Hear what the AI sounds like first,
then decide to go live.

5 voices × English and Chinese — preview them and pick the one your customers will like most. We'll set up the voice you choose, so that's exactly what callers hear when they reach you.

Preview the AI reception voices

5 voices · English & Chinese

"Hi, how can I help you today? Sure, just tell me a bit — what do you need? Got it, I'll make a note and have someone follow up with you, alright?"

Real call demo

Hear a real call first,
then decide whether to leave your number to try it.

Tap different scenarios to hear how the AI handles calls. When the call ends, the AI puts together a call report automatically — full transcript, name and phone, a summary of needs, and urgency level.

Why it's different

Not a traditional phone system —
it's an AI that really "talks".

Same phone reception, but how the caller feels on the line is completely different.

The old way

Traditional IVR / phone systems

  • "Press 1 to book, 2 for questions, 3 to look up..." — menu announcements

  • Press the wrong key and you start over; one annoyance and the caller hangs up

  • Answers come from fixed templates and never adapt to how the caller phrases things

  • Can't understand casual speech like "I saw Dr. Wang yesterday and wanted to ask again"

  • When a caller gets upset or asks something complex, the system just freezes

  • It only transfers calls — it never actually gets the task done

Aflame AI

An AI phone reception that actually converses

  • Callers just say what they need, like chatting with a real receptionist

  • Understands dialects, accents, and natural Chinese-English mixing

  • Grasps context, so callers don't have to repeat themselves three times

  • When a caller is upset, it reassures them and takes the initiative

  • Handles what it can; instantly hands off to a human for what it can't

  • Auto-generates a summary for every call, never missing a customer's request

Core capabilities

Not just answering the phone — a
business-savvy, judgment-driven AI phone reception.

Talks as naturally as a real person

Not a pre-recorded menu, not canned Q&A. However the caller speaks, the AI follows. It can pause when interrupted, confirm when it doesn't catch something, and keep up when the topic jumps. Response timing feels close to a real person.

Switches between Mandarin and English on the fly

A caller mixing a line of Mandarin with a line of English? The AI keeps pace instantly. Pronunciation, tone, and word choice can be tuned to your customer base in both languages. One AI handles both Chinese- and English-speaking callers.

It thinks — it doesn't just answer

The AI works out whether a caller wants to book, ask a question, file a complaint, or is a sales spammer. High-intent callers get flagged; urgent issues hand off to a human right away. You only deal with the calls that are actually worth your time.

Every call becomes usable data

A summary of the caller's needs and an intent label are generated automatically. You can see clearly: how many calls the AI handled, how much staff time it saved, and how many leads it brought in.

How it works

From the caller dialing to a notification on your phone —fully automated, end to end.

The AI catches the call, answers the questions, and records the details first — then hands you the part that genuinely needs you.

01

A customer calls your number

Business hours or the middle of the night, the AI picks up within one ring. No more missed calls, no more busy signals.

02

The AI reads the intent and starts the conversation

It recognizes the language, accent, and reason for the call and responds naturally. The tone is close to a real receptionist, not a machine running a script.

03

Answers questions, captures key details

The AI handles the vast majority of common questions on its own. Name, phone, needs, and timing are all recorded in a structured way.

04

Smart call: handle it or hand off to a human

Calls are routed automatically by the rules you set. High-intent callers are flagged first; urgent situations are transferred to you immediately.

05

Call ends, data syncs automatically

A summary is pushed to your phone via SMS, email, or Telegram, and the intent label is saved in your dashboard for you to check anytime.

Who it's for

What kind of business is the best fit for Aflame AI?

If customers call your business every day and a missed call means a missed sale, that's you.

Healthcare / clinics

Typical pain points

  • The front desk is overwhelmed; calls don't get through at peak times

  • A bilingual receptionist costs a high monthly salary and often leaves

  • No one answers nights and weekends, so appointments slip away

What the AI can do

Appointment intake, pricing replies, insurance questions, first-visit triage, after-hours reception, and handing off to a human for urgent cases.

Real estate agents / insurance brokers

Typical pain points

  • You burn money on ads but can't catch the leads that call in

  • Agents can't answer the phone while driving to showings

  • Screening high-intent prospects eats up a lot of time

What the AI can do

Lead pre-screening, budget/listing matching, showing appointments, policy lookups, and transferring high-intent callers to you immediately.

Law firms

Typical pain points

  • Lots of new-client inquiries, but most aren't a fit

  • Attorneys can't take calls during hearings or meetings

  • Important clients get buried among spam calls and are hard to spot

What the AI can do

Initial case-type assessment, basic questions, appointment intake, prioritizing urgent matters, and filtering out spam calls automatically.

Local services

Typical pain points

  • Calls are just people asking hours, address, and quotes

  • The same questions, answered dozens of times a day

  • Labor is expensive and staff is hard to hire

What the AI can do

Instant answers to common questions, appointment intake, quote requests, store routing, and order logging — works for beauty, home services, repair, and restaurant chains alike.

Pricing

Three plans to choose from — Growth is where most customers start

Billed monthly by default; switch to annual and save 2 months. Not sure which fits? Read "which one are you" below and match yourself to it.

Plan

Starter

$59/mo

Billed monthly

One-time setup fee$300$49

Limited-time offer

An engineer tunes your call scripts, business workflows, and integrations one-on-one. Nothing more is charged after you go live.See what's included →

Who it's for

For solo shops and independent studios. Call volume is light — let AI catch every call so nothing slips through.

Included monthly

120 minutes / month

Overage

$0.45/min

  • 24/7 AI answering, Mandarin + basic English

  • A conversation summary for every call, emailed to you

  • Real-time alerts on incoming calls, AI hands off to a human

  • Full loop: answer the call → capture the lead → notify you

Choose Starter

Recommended plan

Growth

Popular
$199/mo

Billed monthly

One-time setup fee$600$149

Limited-time offer

An engineer tunes your call scripts, business workflows, and integrations one-on-one. Nothing more is charged after you go live.See what's included →

Who it's for

For small teams and multi-location front desks. AI doesn't just answer calls — it manages your incoming leads.

Included monthly

500 minutes / month

Overage

$0.32/min

  • Everything in Starter, plus:

  • Automatic Mandarin/English switching + caller intent scoring

  • Multiple workflows: bookings / quotes / hand off to a human / complaints

  • Customer profiles + spam blocklist + daily operations report

Choose Growth

Plan

Pro

$499/mo

Billed monthly

One-time setup fee$1200$299

Limited-time offer

An engineer tunes your call scripts, business workflows, and integrations one-on-one. Nothing more is charged after you go live.See what's included →

Who it's for

For multi-location brands and agencies. Multiple numbers, multiple scripts, and follow-up across a whole team.

Included monthly

1,500 minutes / month

Overage

$0.28/min

  • Everything in Growth, plus:

  • Up to 3 numbers + multi-department transfer rules

  • Custom keyword hand-off + multi-channel instant alerts

  • Monthly 1-on-1 script tuning + a dedicated project manager

Choose Pro

🛡️ 14-day satisfaction guarantee

If, within 14 days of going live, the AI conversation quality doesn't meet the agreed standard, we'll re-optimize and reconfigure for free first; if it still falls short after that, we'll refund your first month's subscription. The one-time setup fee and any overage minutes already used are non-refundable, as they cover work already delivered or usage already consumed.

Complex needs

If the three standard plans aren't enough, look at Enterprise

Built for multi-location or multi-region reception, or teams that need CRM / internal-system integrations and deeper business configuration. The fastest way is to call us or add us on WeChat.

About calls beyond your plan

Each plan includes a set number of call minutes per month. Usage beyond your plan is billed separately based on actual usage; the exact rate depends on number type, calling region, and business configuration. We'll walk you through the applicable rules before you go live; Enterprise is configured individually to your needs. Each plan's one-time setup fee is charged only at launch — there are no configuration or hidden fees after you go live, and choosing annual billing waives this one-time setup fee.

What the one-time setup fee buys you

You don't pay up front and get handed a template to fill in yourself —an engineer configures it 1-on-1 until it's ready to go live.

The three plans map to different levels of launch effort. The scripts, workflows, and integrations you get are built by an engineer around your actual business — not mass-generated from a template. That's why the three setup fees differ.

Starter launch service

$49$300one-time

Limited-time offer

Live in 3 business days

Limited-time price (regularly $300); choose annual and this setup fee is waived

  • 1-on-1 script setup (configured to your actual business)

  • 1 dedicated number (you can pick the number)

  • Basic reception flow (answer call → summary → push notification)

  • 20 internal test calls

  • 1 hour of online training

  • 3 days of free optimization support after launch

Growth launch service

Popular
$149$600one-time

Limited-time offer

Live in 5-7 business days

Limited-time price (regularly $600); choose annual and this setup fee is waived

  • Dedicated custom scripts + automatic Mandarin/English switching

  • Multiple workflows (bookings / quotes / hand off to a human / complaints)

  • 1 dedicated number (you can pick the number)

  • Intent-scoring rules + spam blocklist initialized

  • Customer profile dashboard (repeat calls from the same number bring up past summaries)

  • 50 internal test calls

  • 1-on-1 launch training (2 hours)

  • 7 days of free optimization support after launch

  • Not happy with the scripts? Free reconfiguration within 14 days

Pro launch service

$299$1200one-time

Limited-time offer

Live in 10-14 business days

Limited-time price (regularly $1200); choose annual and this setup fee is waived

  • In-depth custom scripts + multi-department transfer rules

  • Up to 3 numbers / multiple business lines, each configured separately

  • Custom keyword hand-off rules

  • Business-system integration (CRM / spreadsheet / email, pick one)

  • 100 internal test calls

  • A dedicated project manager

  • 2 in-depth 1-on-1 training sessions

  • 14 days of free optimization support after launch

  • Weekly data review for the first 30 days

Why the cheap template packages don't compare

Aflame AI launch service vs the template-style services out there

Cheaper AI phone products do exist, but most of them skip the "an engineer gets involved" step — you get a generic script and have to make it work yourself. Even our limited-time $99 Starter still means an engineer configures it 1-on-1 until you're live. The table below shows the key differences.

ItemAflame AITemplate services out there
ScriptsEngineer-built 1-on-1, revised until you're satisfiedGeneric template, fill in keywords yourself
Language supportOn-the-fly Mandarin/Cantonese/English + caller-accent adaptationUsually English only, or stiff machine translation
Business workflowsBuilt around your real booking / quote / hand-off scenariosStandard IVR options, no industry differences
System integrationWe connect your CRM / calendar / email / SMS for youThey hand you an API key — figure it out yourself
Pre-launch testing20-100 internal test callsNo testing, live the moment you sign up
Launch training1-2 one-on-one online training sessionsRead the docs / watch videos on your own
Post-launch support3-14 days of free optimization follow-upNo support by default; costs extra
Results guaranteeNot satisfied within 14 days of launch? Free reconfiguration first; if it still misses, your first month's subscription is refundedUsually no refund / locked into an annual contract

14-day satisfaction guarantee

If, within 14 days of going live, the AI conversation quality doesn't meet the agreed standard, we'll re-optimize and reconfigure for free first; if it still falls short after that, we'll refund your first month's subscription. The one-time setup fee and any overage minutes already used are non-refundable, as they cover work already delivered or usage already consumed.

How to choose

Forget the feature list — figure out which situation you're in.

Matching yourself to a description is faster than comparing feature tables. Find the one that sounds most like you — that's your plan.

Starter · Basic reception

Solo shops / independent studios

Nail salons, massage, home services, consultants / solo attorneys, and the like.

Call volume is light; when you're too busy, AI catches every call in full: answer the call → capture the lead → email the summary to you. $59/month, setup fee $49 for a limited time.

That's me

Growth · Full business

⭐ Most customers start here

Small teams / multi-location front desks

Clinics, restaurants, training centers, auto repair shops, and the like.

AI doesn't just answer the phone — it manages your incoming leads: automatic Mandarin/English switching, intent scoring, multiple workflows, customer profiles, and automatic spam-number blocking. $199/month.

Not sure where to start? Default to Growth — that's where most shops, clinics, and agencies find their footing.

Pro · Multi-scenario teams

Multi-location brands / agencies

Real estate, insurance, brokerages, multi-city chains, and the like.

Up to 3 numbers, multiple script sets, custom keyword hand-off, plus monthly 1-on-1 tuning and a dedicated project manager. $499/month.

That's me

Still not sure?

Just call and tell us your industry and roughly how many calls you get a day, and we'll pick the right plan for you on the spot.

FAQ

The questions customers ask most

Can callers tell it's AI?

It depends on what you mean by "tell." Most callers only care whether their issue gets handled and won't go out of their way to test whether it's real — we've tuned the tone, pauses, and response speed to be close to a real receptionist. What actually matters isn't "does it sound human," but whether the caller's question is understood, their needs recorded, and urgent cases handed off to a human instantly.

Can it handle callers interrupting, changing their mind, or jumping topics?

Yes. The AI lets callers interrupt at any time — no need to "wait for the AI to finish." If a caller changes their mind midway ("actually, move the appointment to next week") or suddenly switches topics ("oh, how does parking work at your place?"), it keeps up without backtracking or asking them to repeat.

Can it hand off to a human? When does that happen?

Yes. For key customers, complex issues, an upset caller, or keywords you specify, the AI will automatically hand off to a human, arrange a callback, or organize the information for your team to follow up — the exact rules are configured to your business before you go live.

Can the scripts be tailored by industry?

Yes. Clinics, law firms, real estate, insurance, local services — what each needs to focus on is completely different. The scripts, the fields collected, and the hand-off rules can all be tuned to your business rather than forced into one generic template.

Do we need to replace our current number?

Usually not necessarily. In many cases we can work with your existing number or answering flow; we'll assess it based on your current line and how you handle reception today.

Can we keep adjusting it after launch?

Yes, and we recommend it. After you go live, we keep refining the scripts, routing rules, and intent-flagging based on real call patterns, so the results fit your business better and better over time.

Leave your details

Leave a way to reach you,
and we'll contact you directly.

Just jot down your industry and the kinds of calls you take each day — no need to make it complete. Once we see it, we'll reach out the way you preferred and help you figure out which plan to start with.

We'll reach out within one business day
We won't use your information for anything else
If it's not a fit, we'll say so — no hard sell

Don't want to fill out a form?

Just call (323) 880-3888 or add us on WeChat AflameAI.

We'll reach out within one business day using the contact you left.